jaymer
12-02-2003, 03:03 PM
just talked with Jason, the GM at Brandon Costco:
Bottom line is:
We are all busy just running the business with what we have;
The season is upon us and to make some change or introduce some program thats not the norm is not good timing;
HDTV will continue to grow and more and more TVs will be sold next year - perhaps something could be in place after the holidays; (but, see # 1 below)
Before we got to the bottom line, the objections were:
Costco doesn't promote vendors/businesses or outside information other than what is directly related to Costco;
I haven't been to the website, and if you asked me to go there today, I can't because I'm too busy;
My sales reps, could, on their own choose to pass on info about it - nah, I'd rather them not get involved - they are busy enough;
He was nice enough and was probably caught off guard which is why the objections kind overlapped or somewhat contradictory.
He has a HDTV, a present from his wife, but does not have any HD signal on it.
When I asked "If I go to corporate and ask them about this - and they say Jason can do whatever he wants - then do you see any value in giving this information to your customers?" His answer was "I'd have to see the site first", and then as he said, nothing would happen during the season.
So, strike 1 down for Info the the Masses!
Pick up the phone and call your local electronics retailer manager - your mileage may vary.
jaymer...
Bottom line is:
We are all busy just running the business with what we have;
The season is upon us and to make some change or introduce some program thats not the norm is not good timing;
HDTV will continue to grow and more and more TVs will be sold next year - perhaps something could be in place after the holidays; (but, see # 1 below)
Before we got to the bottom line, the objections were:
Costco doesn't promote vendors/businesses or outside information other than what is directly related to Costco;
I haven't been to the website, and if you asked me to go there today, I can't because I'm too busy;
My sales reps, could, on their own choose to pass on info about it - nah, I'd rather them not get involved - they are busy enough;
He was nice enough and was probably caught off guard which is why the objections kind overlapped or somewhat contradictory.
He has a HDTV, a present from his wife, but does not have any HD signal on it.
When I asked "If I go to corporate and ask them about this - and they say Jason can do whatever he wants - then do you see any value in giving this information to your customers?" His answer was "I'd have to see the site first", and then as he said, nothing would happen during the season.
So, strike 1 down for Info the the Masses!
Pick up the phone and call your local electronics retailer manager - your mileage may vary.
jaymer...