SA8300HD Annoyances

[CactusJack]

Well, I finally broke down and got the SA8300HD DVR about 10 days ago. Overall, I like it, but I've encountered a couple of annoyances I'd like to ask about.

Many times the DVR does not respond correctly to a FF button push; one push may get the second, third, or even the fourth speed. During FF, another push may return to Play mode, even from the first FF speed. I thought that maybe it was a "sticky" button on the remote, as I was not given a new remote with the box (had a Pace HD box previously) but I never had issues with the FF button while watching the occasional On Demand movie.

Scheduled recordings sometimes end a minute or two before the show ends. I don't think these are for shows that are known to "go long", but just normally-scheduled shows. I know I could take the extra steps to add a couple of minutes to the record end time, but this kinda defeats the easy "couple steps" method to schedule a recording from the guide.

Any known fixes for these problems? I looked through the sticky post "Official SA8300HD DVR Feedback - Post problems here" but didn't see these issues noted.

Thanks,
Jack

[LeapFroggie]

Many times the DVR does not respond correctly to a FF button push; one push may get the second, third, or even the fourth speed. During FF, another push may return to Play mode, even from the first FF speed. I have not had that problem; one push always gets me the 'next' speed (starting with 1x, then 2x, 3x, 4x). However, I am using a computer programmed JP1 remote instead of the BHN supplied remote. Sometimes if I'm a little too quick with the pushes I'll get 4x when I want 3x, but I don't think this is a DVR issue. Swap out the remote and if that doesn't fix it, the DVR.
Scheduled recordings sometimes end a minute or two before the show ends.
Yep, I've seen that too. I attribute this to either a clock sync problem on BHN's part or bad information in the program guide, or the network running late (particularly a problem with content from HBO/SHO HD). I don't think it is a DVR issue.

[Harry]

In any case, you should swap the remote for the correct one. The DVR remote has some different buttons than the one on the Pace box.

Harry

[CactusJack]

Thanks, guys. I'll swap out the remote this weekend. Are the remotes well-stocked at the local offices, or should I call support to find availability?

Jack

[LeapFroggie]

Are the remotes well-stocked at the local offices, or should I call support to find availability?
I'd call first.

[tampahank]

Call to be safe, but if you're stopping by a location (and happen to have the remote on you), give it a shot.. usually they stock the remotes like they stock candy for the bowl at reception..

[CactusJack]

I got a new remote, still had same problem. Apparently, it's a "feature" of the firmware. Found info on the AVS site that describes this exact scenario: http://www.avsforum.com/avs-vb/showthread.php?t=471859

Scroll down a few pages to "Mimic Tivo Jump-Back. UG-14".

Jack